About project

Period: May – Sep 2023

Client: Plumber in Wollongong

Subject: How Local SEO Increased Inbound Inquiries by 25%

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Our Task Was

A small plumbing business in Wollongong, was struggling to attract local customers online. They approached us to improve their visibility in local search results and increase inbound inquiries.

Process

We implemented a comprehensive local SEO strategy to enhance visibility and attract more local customers for FlowPro Plumbing Services.

  • Conducted a local SEO audit to identify areas for improvement.
  • Optimised the Google My Business profile, including adding high-quality images, accurate service descriptions, and customer-friendly business hours.
  • Implemented local keyword research to identify search terms that potential customers were using.
  • Optimised the website’s on-page SEO, including meta descriptions, headers, and location-specific content.
  • Built citations across local directories relevant to the plumbing industry.
  • Managed and encouraged customer reviews to improve online reputation.

Result

Within six months, our client saw a 35% increase in local search visibility, resulting in a 25% increase in inbound calls and online inquiries. Their Google My Business profile began appearing in the top three local pack results for key plumbing-related searches in Wollongong.

Conclusion

By focusing on improving local SEO and online reputation, we were able to significantly boost The Plumbers’ visibility in their target market. This led to a steady increase in inquiries, helping them grow their customer base and solidify their presence in the Wollongong area.